...With their local client contact level, advanced claim-oriented computer system, guaranteed turn-around-time, high result level and their ability to generate results under some of the most difficult case situations, LSI has become the leader in our office for surveillance. LSI will help lead us into the future of investigation on several different levels and will be utilized whenever a fraud question or concern arises.
- Dan Cannell (Special Investigation Unit, Broadspire)
   
RECORD PROCUREMENT
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Record Procurement - Flat Fee Includes the following:

  • Set up of new file and review for accuracy;
  • Locate all providers not located in original assignment;
  • Re-direct all authorizations known to be addressed to improper location per database entry into LSLLC system;
  • Correspondence to all providers requesting records;
  • Follow-up correspondence at regular intervals;
  • Regular telephone follow-up;
  • Notification to client of all status changes;
  • Continual up-date of status via Customer Link;
  • Issuance of appropriate pre-pay or provider charge;
  • Review of medical records and accuracy check when received;
  • Binding of original medical records;
  • Correspondence to forward to client and closure of request.
    		•
    Authorization Procurement (Optional Service)
    Expedited Service (Optional Services)

  • 5 days or less
  • 30 days or less
    		•
    Subpoena Preparation/Mail Delivery - Optional Service includes:

  • Ordering of subpoena;
  • Cost of subpoena (included);
  • Preparation of Notice of Intent and Certificate Prerequisite;
  • Service via certified mail to all providers (cost included);
  • Aggressive follow-up for waiver of 20-day waiting period if appropriate;
  • Notification of service to client;
  • Aggressive follow-up with provider until all documents received;
  • Continual up-dates via LSLLC Customer Link throughout entire process.
    		•
    Indexing Hospital Records Per Admission (Optional Service)
    Comprehensive Record Review (Optional Service)
    Records Duplication
    X-Ray Duplication
    Record Procurement
    Download Records Request Form

    Comprehensive Record Review
    Download Comprehensive Review Request Form

    HIPAA
    HIPAA FAQ

    LSLLC RECORD PROCUREMENT STATISTICS

    LSLLC‘s current average turn-around-time is roughly 25 days.

    On average, LSLLC receives roughly 5,500 requests per month.

    LSLLC processes approximately 5,200 requests per month on average.

    At LSLLC an average of 5,000 diaries are entered into our Record Acquisition Tracking System per day.

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