Litigation Solutions, LLC prides itself on Service, Technology and Results!
We will tailor our investigative practices and follow up
to meet the specific needs of specific cases, and provide each client with a
dedicated account service coordinator to ensure that their needs are met.
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We feel the following combination of attributes makes us unique in our market,
offering a better overall service than that of our competitors.
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Management Experience |
Diverse experience of ownership
Regional Account Executives that average seven years of industry experience
Operational Supervisors that average twelve years of industry experience
Eight to one supervisor to investigator ratio
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Quality Assurance |
Prospective |
Centralized Intake
Pre-Surveillance Investigation
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Concurrent |
Pre-set Daily Check-In Times
End of Day Review
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Retrospective |
Monthly Staff Reviews
Stewardship Reports
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Service |
Dedicated Account Management
Client Specific Account Guidelines
Regional Coverage
On-Line Access
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LSLLC Customer Link |
LSLLC Customer Link will allow you to monitor the notes, video and
results of all cases on-line 24/7 over a secure connection.
For more details or information on setting up a customer
link account click here.
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Video Snippets as Part of the Update Process |
LSLLC will provide your claim representative with a video update after each
day of surveillance as part of the update process. This will allow you to
make a more immediate confirmation of the subject’s identity, evaluate the
utility of the video obtained and to communicate with your clients and
defense counsel more efficiently. Your staff can also minimize the time
spent reviewing the entire tape and look at “highlight” video.
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Staff Experience |
Our average investigator has seven years of direct experience in the area of
insurance investigation. In addition, we have a strong claims
background in the company, which makes us more effective in dealing with
your claim-related issues.
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